FAQS

FAQ’s

 

Shipping

Q.How long does it take to receive an order?

A.We ship the same day, if ordered before 4pm EST; you should receive your order within 4 to 7 business days. Orders placed between Friday after 4pm to Sunday, are shipped on the following Monday.

 

Q: The tracking information says the expected/estimated ship date past. When will I receive my order?

A: The tracking information associated with the order, may or may not be updated to reflect proper delivery dates. If it pasts that time frame, contact us at (800) 475-0313

 

Q: How much does shipping cost?

A: We offer FREE standard shipping for all US Orders over $50 and Canada orders ship for 4.95. Priority shipping is $7.95 for US orders only.

 

Q; Can I get the item(s) faster? (Express Overnight, etc.)

A: Yes, priority will ship 2-3 business days.

 

Q:Can you ship to a P.O. Box?

A: Yes, we can ship to a P.O. Box for orders shipped USPS.

 

Q: Which carriers are available to ship my order?

A: USPS

 

Q:How do I check the status of my order?

A:You can check the status of your order at HEREor call (800) 475-0337 for the tracking information.

 

Payment

Q: How do I order?

A: You can order online at www.purmedica.com/productsor order by Phone at 1-888-475-0337

 

Q:Which credit cards are accepted?

A: We accept Visa, Mastercard, American Express, Discover.

 

Q: Can I pay by cash? If so, how?

A: No, unfortunately we do not accept cash payments.

 

Q: Can I pay by check or money order? If so, how?

A: Yes, we accept checks. Please make the check/money order out to Purmedica. You can mail them to P.O. Box 57894 Chicago, IL 60657. Please be sure to include which product you would like and where to ship the product.

 

Q: What company name will appear on my credit card statement?

A: "Purmedica Nutritional Science" or just "Purmedica".

Returns

Q: How long do I have to send in a return?

A: We have a 90 Day Money Back Guarantee for opened and unopened bottles. That is, 90 days from the initial purchase date. (one order return/refund per customer, per product)

 

Q: Where do I send my return?

A: You may ship your open/unopened bottles to P.O. Box 57894 Chicago, IL 60657. Please include the information that is associated with your order.

 

Q: How long until I receive my money back?

A: Once we receive the return, it could take 7-10 business days for the money to be posted on your account.

 

Q: I don’t want to wait for my money, is there a faster way.

A: Yes, please contact us, and provide us with the tracking information of your return.

 

Q: Is the shipping cost included in my refund?

A: The initial shipping cost of the package will not be refunded. We are also unable to refund the shipping cost, to return the product.

 

 

Q: My product has not shipped yet. Can I cancel, and receive a refund.

A: Yes, you may. We ask for at least a 24 hour notice, for when you purchased. If we stop the shipment before it goes out, a full refund will be issued.

 

 

 

Urcinol FAQs

Q: Do I need a prescription for this product?

A: No, Urcinol is a natural blend of herbal extracts and minerals. It is considered a dietary supplement. The product is 100% natural.

 

Q: Where can I purchase a bottle?

A: Our products are currently available online at Purmedica.com

 

Q: What symptoms does Urcinol target for Gout?

A: Urcinol contains ingredients that help target the root cause of high uric acid. While some of the ingredients help to control and inhibit excess uric acid production, others work to purify the blood and rid the body of excess uric acid.

 

Q: How many capsules come in a bottle?

A: Each bottle of Urcinol contains 60 Capsules

 

Q: What is the recommended dosage?

A: The recommended dosage is 2 capsules (2 servings) daily. Take 1 capsule with breakfast and 1 with dinner. Be sure to drink at least 8-10 glasses of water daily for optimum results. Urcinolwas designed to work with the body, not against it. It contains no artificial ingredients.

 

Q: Am I able to take other medications/pills/capsules with your product?

A: Yes, there are no known contraindications or side effects with Urcinol, however we always advise you to speak and consult with your physician or pharmacist with any concerns.

 

Q: Are there any known side effects?

A: Urcinol is an all-natural dietary supplement and does not contain any known side effects. You should not use the product if you are pregnant or breastfeeding. If you have any concerns we always advise you to consult your physician.

 

Q: How long until I feel its effect?

A: Urcinol was designed to begin working as soon as you take the very first capsule. The advanced ingredients are quickly absorbed by the body.

 

Q: What is Urcinol’s shelf life?

A: 3 years

 

Q: FDA Approved?

A: The FDA does not approve nor disapprove dietary supplements, however the FDA does regulate dietary supplements under the Dietary Supplement Health and Education Act of 1994 (DSHEA). Please know that Urcinol is manufactured in a state of the art FDA Registered Facility. All ingredients in Urcinol meet or exceed FDA guidelines and are considered safe and effective. The production facilities manufacture Urcinol under strict FDA guidelines and meet GMP standards.

 

Q: What are the capsules made of?

A: Gelatin based capsules

 

Q: Where is Urcinol made?

A: Urcinol is made in the USA.

 

Systolex FAQs

 

Q: Where can I purchase a bottle?

A: Our products are currently available online at Purmedica.com

 

 

Q: How many tablets come in a bottle?

A: 90

 

Q: What is the recommended dosage?

A: 3 Capsules daily.  One with each meal.

 

Q: Am I able to take other medications/pills/capsules with your product?

A: Yes, there are no known contraindications or side effects with Systolex, however we always advise you to speak and consult with your physician or pharmacist with any concerns.

 

Q: Are there any known side effects?

A: Systolex is an all-natural dietary supplement and does not contain negative side effects. You should not use the product if you are pregnant or breastfeeding. If you have any concerns we always advise you to consult your physician.

 

Q: How long until I feel its effect?

A: Systolex was designed to begin working as soon as you take the very first tablet. The advanced ingredients are quickly absorbed by the body.

 

Q: What is its shelf life?

24 months

 

Q: What are the tablets coated with?

A: Not coated with anything

 

Q: Where is this product made?

A: This product is made in the USA

 

Q: FDA Approved?

A: The FDA does not approve nor disapprove dietary supplements, however the FDA does regulate dietary supplements under the Dietary Supplement Health and Education Act of 1994 (DSHEA). Please know that Systolex is manufactured in a state of the art FDA Registered Facility. All ingredients in Systolex meet or exceed FDA guidelines and are considered safe and effective. The production facilities manufacture Systolex under strict FDA guidelines and meet GMP standards.

 

 

 

Hypitrol FAQs

 

Q: Where can I purchase a bottle?

A: Our products are currently available online at Purmedica.com

 

Q: How many capsules come in a bottle?

A: Each Bottle of Hypitrol contains 60 capsules

 

Q: What is the recommended dosage?

A: The recommended dosage is 2 capsules (2 servings) daily. Take 1 capsule with breakfast and 1 with dinner. Be sure to drink at least 8-10 glasses of pure water daily for optimum results.

 

Q: Am I able to take other medications/pills/capsules with your product?

A: Yes, there are no known contraindications or side effects with Hypitrol, however we always advise you to speak and consult with your physician or pharmacist with any concerns.

 

Q: Are there any known side effects?

A: Hypitrol is an all-natural dietary supplement and does not have any known side effects. You should not use the product if you are pregnant or breastfeeding. If you have any concerns we always advise you to consult your physician.

 

Q: How long until I feel its effect?

A: Hypitrol was designed to begin working as soon as you take the very first capsule. The advanced ingredients are quickly absorbed by the body.

 

 

Q: What are the capsules made of?

A: Vegetarian capsules

 

Q: Where is Hypitrol made?

A: Hypitrol is made in the USA

 

Q: FDA Approved?

A: The FDA does not approve nor disapprove dietary supplements, however the FDA does regulate dietary supplements under the Dietary Supplement Health and Education Act of 1994 (DSHEA). Please know that Urcinol is manufactured in a state of the art FDA Registered Facility. All ingredients in Urcinol meet or exceed FDA guidelines and are considered safe and effective. The production facilities manufacture Urcinol under strict FDA guidelines and meet GMP standards.

 

 

Vesipur FAQS

 

Q: Where can I purchase a bottle?

A: Our products are currently available online at Purmedica.com

 

Q: How many capsules come in a bottle?

A: Each Bottle of Vesipur contains 60 capsules

 

Q: What is the recommended dosage?

A: The recommended dosage is 2 capsules (2 servings) daily. Take 1 capsule with breakfast and 1 with dinner. Be sure to drink at least 8-10 glasses of pure water daily for optimum results. Vesipur was designed to work with the body, not against it. It contains no artificial ingredients

 

Q: Am I able to take other medications/pills/capsules with your product?

A: Yes, there are no known contraindications or side effects with Vesipur, however we always advise you to speak and consult with your physician or pharmacist with any concerns.

 

Q: Are there any known side effects?

A: Vesipur is an all-natural dietary supplement and does not have any known side effects. You should not use the product if you are pregnant or breastfeeding. If you have any concerns we always advise you to consult your physician.

 

Q: How long until I feel its effect?

A: Vesipur was designed to begin working as soon as you take the very first capsule. The advanced ingredients are quickly absorbed by the body.

 

Q: What are the capsules made of?

A: Gelatin based capsules

 

Q: Where is Vesipur made?

A: Vesipur is made in the USA

 

Q: FDA Approved?

A: The FDA does not approve nor disapprove dietary supplements, however the FDA does regulate dietary supplements under the Dietary Supplement Health and Education Act of 1994 (DSHEA). Please know that Vesipur is manufactured in a state of the art FDA Registered Facility. All ingredients in Vesipur meet or exceed FDA guidelines and are considered safe and effective. The production facilities manufacture Vesipur under strict FDA guidelines and meet GMP standards.

 

 

Arthrinex FAQs

 

Q: Where can I purchase a bottle?

A: Our products are currently available online at Purmedica.com

 

Q: How many capsules come in a bottle?

A: Each Bottle of Arthrinex contains 90 capsules.

 

Q: What is the recommended dosage?

A: 3 capsules daily one with each meal

 

Q: Am I able to take other medications/pills/capsules with your product?

A: Yes, there are no known contraindications or side effects with Arthrinex, however we always advise you to speak and consult with your physician or pharmacist with any concerns.

 

Q: Are there any known side effects?

A: Arthrinex is an all-natural dietary supplement and does not have any known side effects. You should not use the product if you are pregnant or breastfeeding. If you have any concerns we always advise you to consult your physician.

 

Q: How long until I feel its effect?

A: Arthrinex was designed to begin working as soon as you take the very first capsule. The advanced ingredients are quickly absorbed by the body.

 

Q: What are the capsules made of?

A: Gelatin based capsules

 

Q: Where is Arthrinex made?

A: Arthrinex is made in the USA

 

Q: FDA Approved?

A: The FDA does not approve nor disapprove dietary supplements, however the FDA does regulate dietary supplements under the Dietary Supplement Health and Education Act of 1994 (DSHEA). Please know that Arthrinex is manufactured in a state of the art FDA Registered Facility. All ingredients in Arthrinex meet or exceed FDA guidelines and are considered safe and effective. The production facilities manufacture Arthrinex under strict FDA guidelines and meet GMP standards.

 

 

Prostinex FAQs

 

Q: Where can I purchase a bottle?

 

Q: How many pills come in a bottle?

A: Each bottle of Prostinex contains 60 soft gel capsules

 

Q: What is the recommended dosage?

A: The recommended dosage is 2 capsules (2 servings) daily. Take 1 capsule with breakfast and 1 with dinner. Be sure to drink at least 8-10 glasses of pure water daily for optimum results. Prostinex was designed to work with the body, not against it. It contains no artificial ingredients

 

Q: Am I able to take other medications/pills/capsules with your product?

A: Yes, there are no known contraindications or side effects with Prostinex, however we always advise you to speak and consult with your physician or pharmacist with any concerns.

 

Q: Are there any known side effects?

A: Prostinex is an all-natural dietary supplement and does not contain any known side effects. You should not use the product if you are pregnant or breastfeeding. If you have any concerns we always advise you to consult your physician.

 

Q: How long until I feel its effect?

A: Prostinex was designed to begin working as soon as you take the very first capsule. The advanced ingredients are quickly absorbed by the body.

 

 

Q: What are the capsules made of?

A: Gelatin based soft gel pills

 

Q: Where is Prostinex made?

A: Prostinex is made in the USA

 

Q: FDA Approved?

A: The FDA does not approve nor disapprove dietary supplements, however the FDA does regulate dietary supplements under the Dietary Supplement Health and Education Act of 1994 (DSHEA). Please know that Prostinex is manufactured in a state of the art FDA Registered Facility. All ingredients in Prostinex meet or exceed FDA guidelines and are considered safe and effective. The production facilities manufacture Prostinex under strict FDA guidelines and meet GMP standards.

 

 

 

 

Cholestinol FAQs

 

Q: Where can I purchase a bottle?

A: Our products are currently available online at Purmedica.com

 

Q: How many tablets come in a bottle?

Each bottle of Cholestinol contains 90 tablets

 

Q: What is the recommended dosage?

 

Q: Am I able to take other medications/pills/capsules with your product?

A: Yes, there are no known contraindications or side effects with Cholestinol, however we always advise you to speak and consult with your physician or pharmacist with any concerns.

 

Q: Are there any known side effects?

A: Cholestinol is an all-natural dietary supplement and does not contain negative side effects. You should not use the product if you are pregnant or breastfeeding. If you have any concerns we always advise you to consult your physician.

 

Q: How long until I feel its effect?

A: Cholestinol was designed to begin working as soon as you take the very first tablet. The body quickly absorbs the advanced ingredients.

 

 

Q: Where is Cholestinol made?

A: Cholestinol is made in the USA

 

Q: FDA Approved?

A: The FDA does not approve nor disapprove dietary supplements, however the FDA does regulate dietary supplements under the Dietary Supplement Health and Education Act of 1994 (DSHEA). Please know that Cholestinol is manufactured in a state of the art FDA Registered Facility. All ingredients in Cholestinol meet or exceed FDA guidelines and are considered safe and effective. The production facilities manufacture Cholestinol under strict FDA guidelines and meet GMP standards.